Upskillist
Improving Employee Experience

Improving Employee Experience

The type of experience that employees have in an organisation greatly affects their performance, and consequently the performance of the employing organisation or company. This course has a strong focus on the finer details of employee experience and will help any leader, no matter what industry, to understand, analyse and improve the employee experience in their team, department or company.

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Recognized by -

APSU
APSU

Your course

Overview

  • To understand how employee experience can influence brand and organisational performance
  • Learn the components of employee experience and how to measure it
  • Recognise how to improve employee experience and what the pitfalls might be
  • Know how to hire the correct person for a role

4 Weeks

Duration

8 Lessons

Plus toolkits

1 Modules

Online

Diploma

Certification

Contents

Of your course.

module 1

Improving Employee Experience

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  1. A deep dive into employee experienceIt is important to create an upfront understanding of what EX is and how it is created. In this lesson we will review the principle of talent. The connection between talent and EX is important because EX is a key way of attracting and retaining talent.

  2. Components of employee experienceThis lesson has a focus on the influences of employee experience and how organisations can improve their own employee experiences.

  3. Testing employee experienceTo guarantee that organisations have access to the best personnel available to achieve their strategic goals, they should respond with creating thoughtful, consistent, and meaningful employee experiences. This lesson has a strong focus on measuring EX and methods to approach it.

  4. Improving employee experience in 6 stepsNow that the fundamental principles have been addressed, we take a deeper look at exactly how organisations, big or small, can approach improving their Ex in a meaningful and effective manner.

  5. Exceptional EX work: Case studiesTo be the best, you need to learn from the best. In this lesson we explore some of the lessons learnt by big organisations, the challenges they faced and how they overcame the obstacles of EX.

  6. Why do some EX initiatives fail?If there are many ways in which you can tackle EX, as well as some low-hanging fruit to really improve it, why do some EX initiatives fail? In this lesson we take a look at some of those reasons.

  7. Typical recruitment failuresMany companies are not hiring the right person for the role for a multitude of reasons. In this lesson we explore the common mistakes that are made when hiring new talent.

  8. The employee lifecycleThe employee lifecycle is like any other lifecycle- in that there is a clear beginning and an end, and something in between. In this last lesson of the course we discuss the employee lifecycle from recruitment through selection, retention and exit.

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